Customer support

Email: shangshang19889988@gmail.com
Response time: within 1 business day, Monday to Friday

For order questions, please include your order number so we can help you faster.

Quick answers

  • Where is my order? Tracking is emailed as soon as your parcel ships. If tracking has not moved in 7 business days, email us.
  • My bulbs look dry — are they dead? No. Dormant bulbs ship dry by design. Plant them and they will sprout.
  • Will this grow in my zone? Our hostas are hardy in Zones 3–9. Tell us your ZIP code and we will confirm.
  • Something arrived damaged? Send a photo within 7 days and we will replace it.

Wholesale & trade

Landscapers and garden centres: email us with your volume requirements and we will send a trade price list.